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Integrated Diploma in Resilience & Wellness Coaching Skills

Course Length: 2 Years (start at any time)
Qualification: Integrated Diploma in Resilience & Wellness Coaching Skills
Course Fees: £2999.00

This qualification is for anyone interested in adding resilience and wellness coaching skills to their work portfolio. You will learn the underpinning theory of resilience and wellness coaching plus how to apply the skills in practice. The two-year course (you can complete it quicker) which you can start throughout the year, is delivered via blended learning (online and F2F) with full tutor support.

Who the course is for

This course is suitable for wellness professionals, wellbeing coaches, complementary therapists, fitness personnel, pregnancy professionals, nutritionists and nurses. It is also suitable for anyone without a healthcare background who wants to go into health, wellbeing and resilience coaching.

The Integrated Diploma is for those who would like to be trained to the equivalent of QCF Level 5 of the Regulated Qualifications Framework e.g. foundation degree and is a substantive qualification for practice.

You could use what you learn on this course to: integrate into counselling, weave into a complementary therapy practice, enhance nursing skills, move into corporate wellbeing, improve a long-term-condition management service, develop wellness programmes for health and wellbeing charities, specialise in wellness programmes e.g. pregnancy or positive aging, offer wellness coaching to NHS services, enhance fitness e.g personal training or weight management, work with parents/families, offer services to health clubs and spas, work with community organisations to improve the health and wellbeing of the community, develop a coaching service for young people or to enhance performance coaching.

Read a student’s experiences in a blog about this course!

Course Outline and Modules

Stage One: Supervised Skills Development and Supported Distance Learning

Supervised skills development

You need to complete 40 hours of supervised skills development before you take on case studies.  You complete this through accrued hours over eight or nine workshops

You can start your workshops at any time of the year and can book onto any workshop as long as there are places available. You don’t have to attend consecutive workshops, however, you can only start your workshops after you have completed the first two modules.

Tip: If you can read The Coaching Manual by Julie Starr (available from Amazon) before you start your supervised skills development workshops, this would be very helpful to provide you with an overview of coaching skills.

Supported distance learning

You can go at your own pace for distance learning with the full support of your tutor.  This is designed to give you the underpinning knowledge you need in order to coach others.  Completed work is passed onto your tutor for marking and comment and returned to you together with the next module.

Module 1: Facilitating Coaching Sessions

Showing attention and interest – using exploration skills – showing understanding skills – using action skills

Module 2: Cognitive Behavioural Coaching

Defining cognitive behavioural coaching – The 8-step process to using CBC in coaching – Step 1: Setting the Scene for CBC – Step 2: Problem Identification – Step 3: Goal Selection – Step 4: Choices & Consequences – Step 5: Exploration of Faulty Thinking – Step 6: Decision-Making & Action Planning – Step 7: Implementation – Step 8: Evaluation

Module 3: Defining Wellness

What wellness is – The changing face of healthcare – Integrated healthcare – Conventional and complementary healthcare mindsets – Areas of life which contribute to wellness – Mindbody integration – Health coaching models – Stop Press!

Module 4: LTC Applications for Wellness Coaching

Long-term-condition (LTC) self-management: diabetes, asthma, smoking cessation, obesity, cardiovascular disease, addiction, disability, pain, respiratory – Key issues when coaching clients with LTC – Preventative wellness coaching – Principles of health behaviour change

Module 5: Resilient Mindsets

3-to-1 ratio of positive to negative – Leveraging challenges as opportunities  – Developing flexibility – Learning from experience – Making connections for your support  – Making connections to support others – Taking decisive actions – Looking for opportunities for self-discovery – Nurturing a positive view of yourself  – Maintaining a hopeful outlook – Taking care of yourself  – Being proactive – Heart stuff  – Humour – You’re a survivor not a victim – The ‘question thinking’ method of problem-solving

Module 6: Understanding the Stress-Body Link

Psychoneuroimmunology timeline (PNI) – PNI and the immune-brain loop – Definitions of stress – Signs of stress – General Adaptation Syndrome – Positive and negative effects of stress – Acute and chronic stress – Human Function Curve model of stress – Other conditions which have the same symptoms as stress – Causes of stress – Who is at risk of stress – Change and stress – The brain’s response to acute stress – Stress effects on the immune system

Module 7: Motivational Coaching

Understanding motivation – Motivation theories – Cognitive theories – Recognising and working with low motivation – Motivational Interviewing

Module 8: Solution-Focused Coaching

To understand the key principles of solution-focused coaching:  focus on solutions not problems, questioning, solution talk

Module 9: Behavioural Strategies for Resilience

Stages of change in managing behaviour – Emotional intelligence – Goal setting – Anger management – Nurturing yourself – Social support – Creativity

Module 10: MindBody Techniques and Resilience

Meditation – PMR – Breathing – Biofeedback – Mindbody techniques – Journaling – Visualisation – Guided imagery

Module 11: Lifestyle Interventions for Wellness and Resilience

Good sleep – Smoking cessation – Fitness – Time management – Environmental stress – Work/life balance – Complementary therapies – Basic nutrition

Module 12: Embracing Change

The importance of managing change – Phases of change – Decision-making styles – Anxiety management – Key tips for change management – 3 steps for managing procrastination – Journaling through change – She Let Go

Module 13: Planning Skills

Action-planning – Goal setting – Avoiding procrastination – Introduction to solution-focused coaching – Creating a personal resilience development plan

Module 14: Personal Triggers and Interventions

Relationships – The Social Readjustment Rating Scale – Family stress – PTSD – Long-term-conditions – Managing anger, guilt and shame – Networking and support – Smoking – Time management – Managing study and exam stress

Module 15: Work-Related Resilience: Triggers and Interventions

Statistics for UK work-related stress (HSE) – Triggers of work-related stress – Primary interventions – Secondary interventions – Tertiary interventions – HSE comments on work-related stress – HSE comments on bullying at work – Building the business case for managing stress in the workplace (CIPD and ISMA)

Module 16: Improving Client Self-Esteem

Values, right and self-esteem – The assertive person – Using CBC techniques to improve self-esteem – Defining self-esteem – Self acceptance – Defining confidence – Language of assertiveness – Values and rights – How to respond assertively – Relationship and communication skills  – Networking – Making meaningful connections with others – Giving and receiving kindness

Module 17: Mindfulness and Meaning

Defining mindfulness – Physiological influence of mindfulness –  Mindfulness in daily living – The link between wellbeing and human spirituality – Personal Meaning Profile – Coping Schemas Inventory – The Wheel of Life – Labyrinths

Module 18: Ways to Deliver Coaching

Ways to deliver coaching:  face-to-face coaching (individual, group), remote coaching (Skype, Facetime, webcam, telephone, email, group, individual, webinars, teleseminars) and laser coaching – Information products – Thinking about a sustainable business.


You can add modules from other courses for £59.00. The option includes learning material, a tutor-marked assignment and CPD certification.

You are required to keep a learning journal throughout the course. This records your personal and professional learning experiences related to the Diploma.

Stage Two:  Case Studies

Following module completion and your supervised skills development hours, you need to complete fifty hours of case studies. You complete all case studies in your own time and location, under remote supervision from your tutor.

Stage Three:  CPD and Course Evaluation


Potentially, depending on your lifestyle and discipline, this course could be completed in just over a year.

  • Stage 1: For each module, there is reading plus one 1000 word assignment.  Each module takes approximately 10-15 hours to complete so you could complete one assignment a week or fortnight.  For this stage, you are also required to attend supervised skills development workshops.  Stage 1 could be completed in a few months.
  • Stage 2:  This is 50 hours of case studies completed in your own time and location.  Case studies can run concurrently and could be completed within a few months.
  • Stage 3:  This is the quick formality of CPD reflection and course evaluation.

Course Accreditation

The course has undergone rigorous scrutiny to ensure it meets the criteria of each accrediting body and is equivalent to a QCF Level 5.


The Complementary Medical Association

Wellness Professionals at Work is an authorized course provider of the Complementary Medical Association (CMA). This course carries CPD points (1 point for every hour of study or skills development). The CMA also offers student membership which you can apply for while still studying and will gain the post-nominal letters SCMA. Upon graduation, you can apply for full CMA Membership “MCMA”.   CMA membership (as a student or graduate) also qualifies you for reduced insurance rates.


National Council of integrative psychotherapists

The NCIP is one of the longest established and prestigious societies of its type in the UK and enjoys an international reputation.  This course is an NCIP Accredited Diploma and you are eligible to join the NCIP as a student member when you begin the course.  At course completion, you can apply for full membership as long as you fulfil membership criteria.


Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists

Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists (ACCPH) is an online independent professional body and register for counsellors, coaches, psychotherapists and hypnotherapists. All endorsement and validation of courses and training by the ACCPH is of the highest standard and closely follows the level benchmarks set by National Awarding bodies and professional bodies.

Membership – ISMA

Upon successful completion of the Diploma in Resilience Coaching, graduates can make application to become Associates of the International Stress Management Association (ISMA UK) subject to ISMA UKs usual terms and conditions of membership.

To apply for this membership visit their website.

I have gained new skills and a new career.  I feel the course has opened my eyes and allowed me to learn more about a subject that I am passionate about: namely how people tick and how to help them.



I would like to thank you for your swift and balanced feedback, both on my assignments and case study notes.  There were a lot of constructive points which I took on board and there were as many encouraging comments which just kept me going.  The masterclasses which you led were brilliant.  Your insight and observations really helped me learn some ins and outs of coaching from the very beginning.  Thank you for the supervision calls too.  They were reassuring and helped me believe in myself more and trust the fact that I was on the right track!

Egle Kelpsait

Locality link worker


We are delighted to offer all Advanced Diploma students a free 30-minute marketing consultation with our marketing partner Kameleon Marketing. Kameleon Marketing offers affordable, flexible marketing services and consultancy for small businesses, sole traders, and start-ups. For more information about Kameleon Marketing visit

How the course is delivered

You can take up to two years to complete this course which is delivered through blended learning (a mixture of supported distance learning and supervised skills development).  You can start the course at any time of the year.

Laurel Alexander, your tutor for this course is the author of the Resilience Coaching Toolkit (certified by the CPD Certification Service and published by Pavilion Publishing and Media).

“Great book (& CD ROM) for resilience coaches.  Very comprehensive. I was a little cautious about spending £85 on one book. But all the coaching tools are on the CD ROM, which comes with the book.”

How to Incorporate Wellness Coaching into your Therapeutic Practice by Laurel Alexander published by Jessica Kingsley available from Amazon

‘Excellently written book, full of practical advice for any therapist/counsellor. Highly recommended. I find that most other books brush over the practical demonstrations of application and concentrate upon theoretical attributes instead, however, Laurel’s book is exceptionally written and combines practical use within the context of theoretical perspectives. This book uses alternative/holistic approaches to coaching as well as psychological and cognitive behavioural coaching. A must-read for anyone interested in becoming a coaching psychologist, stress management therapist or wellness coach alone.’

NEW BOOK published by Jessica Kingsley and written by Laurel Alexander – Integrative Wellness Coaching

“A welcome addition to any practitioner’s resources. This is a resource that will be called upon again and again. I cannot recommend it highly enough!” Jeannette Marshall, Director of Accreditation at Association for Coaching.

“Written by the brilliant Laurel Alexander, this book demonstrates a preventative approach to wellness which can be woven into our more traditional ways. An excellent read.” Ray Freeman BA(Hons) PGCE FNCIP, Director of Operations of the National Council of Integrative Psychotherapists

“This book is an indispensable guide for all practitioners. I would have loved to have had this when I was starting off, and I believe that Laurel Alexander has done the most outstanding job at bringing together some of the most important elements within integrative and complementary wellbeing coaching. Here at The Complementary Medical Association, we shall be recommending this book to all of our members wholeheartedly.” Jayney Goddard MSc FCMA FRSM, President, The Complementary Medical Association

“Against the backdrop of the impact of the pandemic, this is a timely and wise book, challenging the reader to look beyond outdated models of coaching and instead, to embrace an integrated and reflective approach to their work. What Laurel doesn’t know about wellness coaching isn’t worth knowing.” Su Orosa, Wellbeing Coach and Counsellor

Your Tutors

Laurel Alexander and Jo Permaul are the tutors on this course.


Joanne Permaul

Laurel is your facilitator on the supervised skills development workshops and your supervisor throughout your case studies.

Joanne Permaul

Jo our Director, is the distance learning support tutor for module assignments and your facilitator in the supervised skills development workshops.

You can meet Laurel and Jo at our Meet the Team page.


You will be assessed: during your supervised skills development, via assignments, case studies and reflective learning journal. View the recommended reading materials for this course.


Before you commit to this course, we would like to remind you of what makes our courses stand out: robust accreditation, the option of adding modules, personal tutor support, high level of self-development, group interaction, you can join at any time, well-designed learning material, patient and inspiring tutors, live coaching practice, flexible pace.

Your fee of £2999 covers:

  • CPD recognition from the Complementary Medical Association
  • training accreditation from the National Council of Integrative Psychotherapists
  • opportunity to apply for full membership (AC, NCIP and CMA) upon criteria fulfilment
  • access to our Wellness Community on Circle
  • study-buddies
  • learning materials
  • over 200 hours of distance learning tutor support
  • 40 hours of supervised skills development
  • 30 minutes of marketing consultation
  • occasional Wellness Professionals at Work members newsletter
  • training accreditation from the AC for the Advanced Diploma in Wellness Coaching Skills element of the course
  • discounts in courses and 1:1 coaching
  • access to accelerated coach accreditation with AC
    student membership of the
  • Association for Coaching (AC) for 12 months.
  • Free group supervision is included however if you would prefer 1:1 this requires a small fee per session


By instalment

Pay an initial £499 upon enrolment plus 20 standing order instalments of £125.

Up front with discount

You are welcome to pay up front and enjoy a 5% discount, making the fee £2849.

You can pay by bank transfer or online.

Use this currency convertor for the investment in your national currency.


If you would like to enrol on this course, make payment using the button below and complete the enrolment form that follows. If you experience any problems please send us an email:

Contact Jo if you wish to make a bank transfer arrangement.


What the students say


Here’s what some of our Diploma Students have said:

I think the biggest asset of this course was your expertise Laurel.  Your experience, support and guidance were really helpful.  The option of having face-to face and online skills development was also really valuable in developing my skills.

Amandeep Cheema


I have gained new skills and a new career.  I feel the course has opened my eyes and allowed me to learn more about a subject that I am passionate about: namely how people tick and how to help them.  I have a lot about different disciplines and elements of resilience and wellness.  The mixture of distance learning and face-to-face sessions worked really well for me.  The master classes were hugely beneficial to me and I think that the amount that can be learnt within that group is enormous.

Sophie Morris

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